Privacy Policy

1. Introduction

UNIVERSALHOMEANDTECH LTD ("we", "us", "our") operates TorScript. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase our products. We are the data controller for the purposes of UK GDPR and the Data Protection Act 2018.

2. Information We Collect

2.1 When you purchase

• Full name
• Email address
• Billing address (where required by your card issuer)
• Payment metadata (transaction ID, last four digits of card, billing country) — we do not store full card numbers, CVVs, or PINs
• IP address at time of purchase

2.2 When you use our website

• Browser type and version
• Pages visited and time spent
• Referring website
• IP address

2.3 When you activate a license

• Domain name where the Software is installed
• Server IP address
• PHP version

3. How We Use Your Information

• To process your purchase and deliver your license key
• To provide support and respond to your queries
• To verify license activations and prevent unauthorised use
• To send important product updates (you can opt out at any time)
• To improve our website and services
• To meet our legal and accounting obligations

4. Data Storage & Security

Your data is stored on encrypted servers within the UK and EU, hosted by Hostinger International. We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or alteration.

5. Third-Party Processors

We share the minimum data required with the following processors:

• Revolut Payments — processes card payments. Privacy Policy
• Stripe — processes card payments. Privacy Policy
• PayPal — processes PayPal payments. Privacy Policy
• Hostinger — web and database hosting. Privacy Policy

We do not use Google Analytics, Facebook Pixel, or any marketing/advertising trackers.

6. Your Rights (UK GDPR)

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to processing of your data
• Request data portability
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise these rights, email us at support@torscript.com. We respond within 30 days.

7. Cookies

Our website uses essential cookies for session management and remembering your preferences. We do not use tracking or advertising cookies, and we do not require a cookie banner because we only set strictly-necessary cookies.

8. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Purchase records are kept for 6 years for accounting and legal purposes (HMRC requirement). Support emails are kept for 2 years.

9. International Transfers

Where data is transferred outside the UK/EU (for example, when using PayPal), the transfer is covered by Standard Contractual Clauses or an adequacy decision.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be announced by email to active license holders.

11. Contact

For privacy-related enquiries:
Email: support@torscript.com

UNIVERSALHOMEANDTECH LTD
Company No. 16534780
15a Shrubbery Road, London, SW16 2AS, United Kingdom